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Frequently Asked Questions
How much does shipping cost?
How much does shipping cost?
Standard shipping is free on every order within the United States, with no minimum purchase. Every order includes a tracking number.
How long will my order take to arrive?
How long will my order take to arrive?
Orders are processed within 1 to 3 business days. Free standard shipping typically arrives 7 to 15 business days after dispatch. Delivery times are estimates and can vary during peak seasons or carrier delays. Tracking can take 2 to 4 business days to update after dispatch.
What is your return policy?
What is your return policy?
You have 30 days from delivery to request a return. Items must be unworn, unwashed and undamaged with all tags attached. Approved refunds go back to your original payment method within 5 to 10 business days after we receive and inspect the return. Read the full Return & Refund Policy.
Can I exchange for a different size?
Can I exchange for a different size?
Yes. Contact us within 30 days of delivery and we will arrange a one-time size exchange at no extra cost, subject to availability.
How do I choose my size?
How do I choose my size?
Each product page has a Size Guide link next to the size options, and the product description includes fit notes for that style. If you are between sizes, we suggest sizing up. You can also view our general Size Guide.
Can I change or cancel my order?
Can I change or cancel my order?
Orders can be cancelled for a full refund within 12 hours of purchase, and address changes are possible within the same window. After that the order enters processing and can no longer be changed, but you can still return it under our return policy.
My item arrived damaged or incorrect. What should I do?
My item arrived damaged or incorrect. What should I do?
Contact us within 7 days of delivery with a photo and your order number. We will send a free replacement or issue a full refund, and in most cases you will not need to return the item.
Which payment methods do you accept?
Which payment methods do you accept?
We accept all major credit and debit cards plus the digital wallets shown at checkout. Payments are processed securely through Shopify's encrypted checkout.
How can I reach you?
How can I reach you?
Send us a message through our contact page and we will reply within 1 to 2 business days.